No Cash Refunds - We offer a 10 Day Exchange on Singing Bowls only.
No Refunds or Exchanges on Special Orders.
All other sales are non-refundable and final.

Crystal Singing Bowl Exchanges incur a $25 restocking fee.
This is our direct cost for replacing used/open boxes, suede mallets, inserts, and labels.

If you prefer a different note or size we will do our best to accomodate your wishes, however not all bowls are availalbe in all notes and sizes. Please call customer service at (520) 260-3014, in advance, to obtain an RMA number (Return Merchandise Authorization) within 10 days of purchase date.

Double-Box & Return Bowls, with RMA number to:

Sacred Waves
(Print RMA Number Here)
3825 N. Estrella Lane
Tucson, AZ 85705

NOTE: Refunds sent with no RMA number will be returned to sender.

Customer assumes all costs in shipping returned items to us.
Exchanged products will be shipped to you via UPS Ground at an additional expense.
Domestic Shipping charges for Singing Bowl Exchanges are as follows:

10" or under -- $20 per box
12" to 14" -- $30 per box
15" to 16" -- $45 per box
17" to 18" -- $65 per box
19" to 20" -- $85 per box
Over 20" -- $125 per box